I was reading some articles this week about the impending demise of the Sears company. I could not help but consider that the very notion of a world without Sears Roebuck would have been inconceivable to me just 15 years ago. Sears was a staple of life for the American family. As a child I would look forward to that Sears Christmas catalogue each year and my parents always knew they could find reliable products there at good prices. Sears brought us the Discover card and once even sold model home kits. Unfortunately, times changed and Sears much like Best Products and Toys R Us, did not adapt quickly enough to preserve its place in the American consumer forefront.
The inability to quickly adapt to change is not a potential problem isolated to retailers. This is a concept that can affect all businesses. The ever-changing world of medical malpractice litigation is not immune to this concept. How do firms beat Darwin in the game of survival?
Cloud based work space.
In the 1980’s I loved watching the NBC drama L.A. Law. Each week fans of the
show could watch their favorite character pontificate about their cases around the big board room table. The children of the 80’s, now grown and working as attorneys may still have a romantic fascination with this type of grandiose business model. Steven Bochco, the shows creator, could never have predicted the changes that the digital age would have on how business could be run or how unnecessary his grand boardroom would be in the age of instant video communication that spans the globe.
In the current digital age, medical records can be scanned and securely saved in the cloud for the review of experts around the world. Attorneys, paralegals, experts and consultants can collaborate on projects without ever sharing a common roof or time zone. There are more benefits offered by digital collaboration than just the ability to work from a home office or remote location.
Cost reduction through smart sizing.
Reduced costs of litigation is also a prime motivator for firms to stay competitive. Returns on litigation are never a guarantee, and often intakes are rejected after an initial review. To maximize returns for both the client and the firm, careful considerations must be made about expenses incurred in litigation. Outsourced case review is a cost-effective method of case selection that reduces the annual cost. In-house medical personnel consume internal resources and increase payroll and benefit responsibilities.
Right sourcing opinions
Many attorneys have the misguided belief that consulting the highest degreed expert or specialist will increase the viability of an intake. Unfortunately, this is not so. You can
put lipstick on a pig or view it through rose colored glasses, but in the end, it is still a pig. Choosing the right source of opinions for initial case reviews dramatically reduces the annual cost of cases that are declined. Having a lower intake cost also unburdens the firm from trying to make chicken salad out of chicken scratch just to break even on a case that should have never been be filed.
ADROIT® MLR specializes in these concepts.
Our team adeptly uses cloud collaboration from intake to resolution as a means of maximizing returns for our clients. The use of cloud-based workspace places our team at the client’s finger tips whether the client is in the office or between holes at their favorite golf course. The outsourced aspect of doing business with ADROIT® insures a zero impact on the daily running costs of the client. Finally, our business model utilizes right sourcing to insure costs are appropriate to the particulars of the case.
Join me in the cloud.
These three simple concepts can modernize old business models into the fast paced digital jungle through which firms must now tread. I invite you to discover more of what we have to offer. Your invitation is here, I’ll meet you in the cloud.